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Our conformance target, known gaps, and how to give us feedback
Turing Space Inc. is committed to ensuring digital accessibility for people with disabilities. We are continuously working to improve the user experience of the Turing Verify service (verify.turingcerts.com) and to apply relevant accessibility standards.
We target conformance with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities. We also align with the requirements of:
The Turing Verify web interface is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully meet the accessibility standard. Known gaps are enumerated below and have remediation targets.
We disclose known gaps transparently and track each to a fix. This list is updated at each review cycle:
| Area | WCAG Criterion | Gap | Target |
|---|---|---|---|
| Verdict cards | 1.4.3 Contrast | Secondary text on gold-tinted backgrounds can fall below the 4.5:1 contrast ratio on certain verdict states. | Q3 2026 |
| PDF reports | 1.3.1 Info & Relationships | Generated PDF verification reports are not yet fully tagged for screen readers. | Q4 2026 |
| Document uploader | 2.1.1 Keyboard | Drag-and-drop uploader has a file-picker keyboard fallback; additional arrow-key re-ordering of batched documents is in progress. | Q3 2026 |
| Dashboard charts | 1.1.1 Non-text Content | Some admin dashboard charts expose data through an accompanying table; full ARIA descriptions for every chart are still being added. | Q3 2026 |
Our conformance is assessed through a combination of:
We welcome feedback on the accessibility of Turing Verify. If you encounter an accessibility barrier or need content in an alternative format, please contact us:
We aim to acknowledge accessibility feedback within 5 business days and to provide a substantive response within 30 days.
If you are not satisfied with our response, you may escalate to the supervisory body in your EU Member State for enforcement of the European Accessibility Act. In the Netherlands, that is the Autoriteit Consument & Markt.
This statement is reviewed every six months, or sooner on material product change. The next scheduled review is October 20, 2026.